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Shipping & Returns

Free Delivery on orders over £150+VAT for England, Wales and most parts of Scotland.

Our Standard Delivery charge is £4.99+ VAT for orders less than £100+VAT for England, Wales and most parts of Scotland. We also offer Next Day Delivery £6.99 on orders placed before 2pm but we request you call us on 01204 418846 to confirm your order. Next Day before 10 am or before mid day and Saturday deliveries are available on extra cost.

We mainly use Parcel Force (http://www.parcelforce.com) for our deliveries and they normally deliver next day throughout England Wales and most of Scotland. All consignments leaving Wholesale Home Textiles are tracked and tracking numbers are available on request. Please note you will not receive a Tracking Number until your order has been dispatched from our warehouse and status set to ‘shipped’. Please only try and track your order after you have received an email with informing you your order has been shipped. This will normally arrive after 4pm on the day the order is dispatched. Please allow a further few hours for your number to become valid.

For IV, PA postcodes channel islands and N. Ireland the delivery charges are £9.99+VAT. Free Delivery on orders over £150+VAT

Where any of the products on your order are not in stock at the time you place your order we will notify you immediately.

Delivery Locations

We will deliver anywhere within mainland England, Wales and Scotland. Some areas of Scotland (Highlands) and outlying Islands will require a surcharge to cover the additional postage. Please enquire if you require delivery to these areas before buying. We might be able to send them by recorded post at a cheaper cost for you.

Delivery Times

Delivery by courier is normally on a Monday - Friday within 48 hours of confirmed cleared payment funds. If payment is received over a public holiday or weekend, please allow a few more days. Heavy items are normally delivered on a specific delivery date by prior arrangement by phone. Small items are sent Royal Mail and are typically delivered from 1 - 5 days after confirmed received clearance of funds. If you have any query about delivery times please call our helpline 01204 418846.

Refunds & Returns

Refunds are given if goods are returned within 7 days.

Please make sure:

(1) Goods are sent back in their original packaging and the packaging is undamaged.
(2) All parts are complete and undamaged with the product.
(3) Returns should be sent back by agreed methods. Please call our office 01204 418846

Wholesale Home Textiles have no liability to you for any delay in delivery, or for any damage or defect to goods delivered that is caused by any event of circumstances beyond its reasonable control. During transport network delays, strikes and adverse weather conditions Wholesale Home Textiles will endeavour to keep you updated with the extent of any delays.